Privacy Policy | Nutrifeel Switzerland

Last updated: July 26, 2025

At Nutrifeel, we are committed to protecting your personal data and respecting your privacy in accordance with Swiss data protection laws, including the revised Federal Act on Data Protection (revFADP) effective from 1 September 2023, and (where applicable) the General Data Protection Regulation (GDPR).

1. Who We Are

Nutrifeel
Switzerland
Email: info@nutrifeel.ch

We act as the data controller for the processing of your personal data collected via our website.

2. What Data We Collect

We may collect the following types of personal data:

Contact Information (name, address, email, phone number)
Order Information (products purchased, order history)
Payment Data (billing details via secure payment gateways — we do not store card data)
Device and Usage Data (IP address, browser type, pages visited, cookies)

3. Why We Collect Your Data

We collect and process your data for the following reasons:

To fulfill your orders and provide customer support
To communicate with you about your order status or updates
To personalize your shopping experience
To comply with legal obligations (e.g., Swiss tax and accounting laws)
To improve our website and services through analytics

4. Legal Basis for Processing

Under Swiss and EU law, we process your data only when:

It’s necessary for the performance of a contract (e.g., order fulfillment)
You have given us explicit consent (e.g., newsletter signup)
We are legally obligated to do so
We have a legitimate interest that does not override your privacy rights (e.g., fraud prevention)

5. Data Sharing

We only share your data when necessary, and only with:

Trusted service providers (e.g., Shopify, payment gateways, logistics partners)
Swiss or EU authorities, if legally required
We never sell your data to third parties.

6. Data Storage and Security

Your data is stored securely on Shopify's encrypted servers and protected by firewalls, SSL encryption, and access controls. We retain your data only as long as necessary for the purpose it was collected, and in line with Swiss accounting retention periods (typically 10 years).

7. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser settings or our [Cookie Consent Banner].

For more information, please review our [Cookie Policy] (optional).

8. Your Rights (revFADP & GDPR)

You have the right to:

Access your personal data
Correct or update inaccurate information
Request deletion of your data (where legally permitted)
Withdraw consent at any time
Request data portability
Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, contact us at info@nutrifeel.ch

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

Contact Us
If you have questions about this policy or how we handle your data, please contact:
Kreshnik Veseli
Switzerland
Email: info@nutrifeel.ch